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During the COVID-19 pandemic, we ask that you make any payments by phone, mail, or online. There is basic information for doing so below, or you can visit our Make Payments page.
Water and Sewer Bill Assistance:
Raleigh Water customers who need help paying their utility bills due to the COVID-19 pandemic may qualify and apply for financial aid through WakeHELPS. For more information call 919-212-0476 or view the Frequently Asked Questions Guide.