Make Payments: Water, Parking, Safelight, Licenses, Others

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Water Payments Parking Citations & Passport App Safelight Citation Payments Regulatory License Payments Assessment Payments Other Payments

During the COVID-19 pandemic, we ask that you make any payments by phone, mail, or online. There is basic information for doing so below, or you can visit our Make Payments page. 


Water and Sewer Bill Assistance:

Raleigh Water customers who need help paying their utility bills due to the COVID-19 pandemic may qualify and apply for financial aid through WakeHELPS. For more information call 919-212-0476 or view the Frequently Asked Questions Guide.

Water Payments

  • AutoPay - Recurring Bank Drafts
  • Enroll in Automatic Payments via online system
  • Pay by Phone - Call 919-996-3245
  • Pay Water Bill Online
  • Pay by Mail - Mail check or money order with utility bill stub to:
    City of Raleigh
    PO Box 71081
    Charlotte, NC 28272-1081
  • Note:  Water account disconnects suspended during COVID-19 response

General Water Payments information

    Parking Citations & Passport App

    Parking Citations

    Residents have the option to make their payments online.

    General Parking Citation information

    Passport Parking App

    Download Passport Parking app to manage and pay for parking.

    General Passport Parking app information

      Safelight Citation Payments

      General Safelight information

      Regulatory License Payments

      Permits and Licenses for Businesses

      • Pay by Phone - 919-996-3200
      • Pay by Mail
        City of Raleigh 
        Revenue Services-03 
        PO Box 590
        Raleigh, NC 27602-0590

      General Regulatory Licenses information

      Assessment Payments

      • Pay by Phone - 919-996-3200
      • Pay by Mail
        City of Raleigh 
        Revenue Services-25
        PO Box 590
        Raleigh, NC 27602-0590
      • Note:  Interest waived on assessment payments delayed due to COVID-19

      General Assessment Liens information

      Other Payments

      Housing Citations, Police/Fire fees, Animal Citations, Special Events, Taxi Fees

      • Pay by Phone - Call 919-996-3200
      • Pay by Mail
        City of Raleigh 
        Revenue Services
        PO Box 590
        Raleigh, NC 27602-0590
      • Note:  Late fees waived on Police false alarm fees assessed during COVID-19 response
      Lead Department: