Assistance Programs to Help Utility Customers In Need
We understand many customers are facing financial hardship. We offer an assistance program that may be able to help you pay your utility bill:
- Utility Customer Assistance Program, utility bill assistance administered by the City of Raleigh
Project Share: An opportunity to Help your Neighbors in Need
If you would like to help your neighbors in financial crisis who cannot pay their utility bills, consider a contribution to the City's "Project Share" Program. Project Share is funded by contributions from individuals and organizations. Of the funds contributed to Project Share, 100% stay in our service area to help customers located in Raleigh, Garner, Knightdale, Rolesville, Wake Forest, Wendell and Zebulon.
More about the program and how to contribute
For Utility Payment Assistance questions, please call 919-996-3333 or utilitybillhelp@raleighnc.gov
Related: Don't Lose Your Water Service!
Mortgage Assistance
Apply for COVID-19 Relief for Mortgage Payment
If you are behind on your mortgage payments, you may qualify for help through COVID-19 Mortgage Assistance. We are here to help through the Coronavirus Aid, Relief, and Economic Security (CARES) Act grant. These funds are to be used to help Raleigh residents affected by COVID-19 for help with rent payments. Several area agencies have assistance programs depending on your housing needs - including if you are currently homeless.
Rental Payment Assistance
Apply for Eviction Prevention Assistance from CARES Act
We are here to help through the Coronavirus Aid, Relief, and Economic Security (CARES) Act grant. These funds are to be used to help Raleigh residents affected by COVID-19 for help with rent payments. Several area agencies have assistance programs depending on your housing needs - including if you are currently homeless.
