is responsible for developing and marketing information to the public and the media about City services, policies and procedures.

The department also assists customers that call the information line with questions about City of Raleigh government. 

Communications manages the Raleigh Television Network (RTN); a state-of-the-art digital media center dedicated to serving the needs of Raleigh and Wake County through the operation of Public, Educational and Government (PEG) access channels.

The Print Services Division of the Communications department is an internal service to the City of Raleigh which manages the production of printed materials under the City of Raleigh brand overseen by the Communications Department. This division serves to expedite the design, purchase and delivery of well written communications to our residents.




Raleigh Municipal Building
Suite 301
222 W. Hargett St.
Raleigh, NC 27601

All media requests: 
Public Information Officer:
Julia Milstead

Hearing impaired: 

Communications Director:
Damien Graham

Assistant Communications Director
Kiara Jones

Marketing and Communications Manager
Beth Berg

The Communications Department provides innovative and creative communications solutions to promote the City’s core services, initiatives, and mission.

Communications advances the City’s strategic vision to help position the City as a thriving, healthy, smart, and innovative community. Our goal is to create an internal public relations agency that serves each of the City’s businesses through media strategy and response, marketing, graphic design, print production, social media, web management, and video production.

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