ALERTS: COVID-19

Quick Links to General Information

1. General Information
2. Maps: Curbside Pickup and Food Resources Locator
3. Ways to Make Payments
4. Resources for the Homeless or Those in a Housing Crisis
5. Economic, Business, and Employment COVID-19 Resources
6. Cancellations and Postponements
7. Public Meetings
8. City Projects
9.  

City Services and Department-specific Information

1. City Services and their Status: Comprehensive List
2. Parks COVID-19 Information
3. Water COVID-19 Information
4. Transportation GoRaleigh COVID-19 Information
5. Planning and Development COVID-19 Information
6. Solid Waste Services COVID-19 Information

General Information

The City of Raleigh is taking the current spread of COVID-19 very seriously and is working in partnership with Wake County and other partners as we continue to monitor this situation closely.

The City of Raleigh's revenue counter is open to the public at the Raleigh Municipal Building from 8:30 a.m. to 5 p.m.  The Development Services Customer Service Center at One Exchange Plaza is offering in-person services by appointment only.  Individuals and contractors are still encouraged to use virtual services. Appointments can be scheduled by contacting ds.help@raleignc.gov or 919-996-2500.  

Those who enter the buildings must wear a mask, complete a wellness check, and practice social distancing. Those who do not have a mask will be provided one and those who do not pass the wellness check will be unable to enter.

The State of North Carolina, Wake County, and the City of Raleigh have all declared States of Emergency in response to the COVID-19 virus. City Council meetings are currently held using a remote electronic format for the duration of the State of Emergency.

For more information about meetings of advisory boards and commissions, please visit our Events calendar. 

A number of closures and service delivery changes have occurred. View a comprehensive list of COR services and their status.

For more information on the local response to the virus, please visit Wake County’s COVID-19 page. If you have specific questions about COVID-19 and your risk, you can email covid19.questions@wakegov.com or call 919-250-1500.

Maps: Curbside Pickup and Food Resources Locator

Temporary Curbside Pickup Zones:

Temporary Curbside Pickup Zones are marked off throughout Raleigh to support quick stops at local businesses for takeout services and other small deliveries. Raleigh Parking marked off about 100 pickup zones. 

Read more on Curbside Pickup Zones and view our embedded map.

Food Resource Locator:

Our partners at Wake Co. are providing this Food Resource Locator map. It provides information on food distribution sites and those that serve to children 18 and under, so that they may get meals during school closures. Users are able to enter their address and find the nearest food distribution site, along with directions and specific details.

Wake County's Food Resource Locator

Cancellations and Postponements

All cancellations and postponements for festivals, road races, entertainment events and Parks programs are listed below. If you don't see your event listed, contact the venue for that event.

1. Festivals and Road Races
2. Conference and Entertainment Events
3. Parks Programs

​​​​​​​Public Meetings

The State of North Carolina, Wake County, and the City of Raleigh have all declared States of Emergency in response to the COVID-19 pandemic. Governor Cooper has also imposed Executive Orders which are intended to slow the spread of the COVID-19 virus by, among other things, requiring individuals to remain in their homes except when engaging in certain activities, and prohibiting any gatherings which do not comply with their terms.

The various in-person meetings and hearings regularly held by the Raleigh City Council, as well as the multiple City appointed boards and commissions (collectively “City Boards”), generally involve the physical attendance of the Council or City Board members, who in turn encourage physical public participation and input during those meetings. It is not uncommon for meetings to have a large attendance which could make compliance with the Executive Orders and currently recommended social distancing practices impossible. 

The General Assembly has approved the use of remote meetings during the statewide COVID-19 state of emergency pursuant to Session Law 2020-2, N.C. Gen. Stat. § 166A-19.24.  The remote meetings of the City Council and the City Boards will be conducted in accordance with the provisions of that statute. 

City Council meetings will be held virtually until further notice. For more information about meetings of advisory boards and commissions, please visit our Events calendar.

City Projects

The City of Raleigh continues to move forward with essential infrastructure projects around the city. These include major road, water, sewer, City building, and parks projects. Our staff and contractors are on-site to ensure that these projects stay on schedule and construction areas are safe. We take the spread of COVID-19 very seriously and are working with our contractors to ensure that our worksites adhere to all appropriate CDC guidelines. 
 
Please note that project progress may vary due to schedule changes and supply availability.

View Project information by category

Videos: 2020 Archive